Crisis Management

Crisis Management is a critical service designed to prepare and support organizations in effectively navigating and mitigating the impacts of unforeseen events and emergencies. Our comprehensive approach focuses on proactive planning, strategic response, and swift recovery to protect your interests, assets, and reputation during a crisis. By integrating advanced risk assessment, tailored response strategies, and effective communication plans, we ensure your organization can confidently handle disruptions, from natural disasters to cybersecurity threats. 

Our expert team is dedicated to fostering resilience, enabling you to not only withstand crises but emerge stronger and more prepared for future challenges. Let us help you turn potential vulnerabilities into opportunities for growth and stability, safeguarding your operations and stakeholder relationships in any situation.

Crisis management or Resilience Management prepares the organization for adversities and involves culture, planning, training and exercise.

WePlanBefore uses the 2P2R methodology, which includes:

• Prevention
• Preparation
• Response
• Recovery

How do we do?

WePlanBefore operates according to ISO 22361, ISO 22301, and ISO 27001.

Prevention

• ISO 22361 Compliance Consulting: Assisting organizations in understanding and implementing the requirements of ISO 22361 for crisis management. This includes aligning crisis management strategies with international best practices.
• Policy and Procedure Development: Developing and documenting crisis management policies and procedures, ensuring they are clearly understood and easily accessible to relevant personnel.
• Crisis Management System Design and Implementation: Developing comprehensive crisis management systems, including the establishment of a crisis management framework, setting objectives, and performance criteria.
• Risk Assessment and Business Impact Analysis: Conducting thorough risk assessments and business impact analyses, identifying potential threats and their impact on organizational operations and reputation.

 Preparedness

• Response Structure: Creating a well-defined response structure that outlines roles, responsibilities, and protocols for crisis management. This structure should ensure clear lines of communication and decision-making authority, enabling swift and coordinated action during a crisis. The service includes forming crisis management teams, defining their functions, and establishing command centers if necessary.
• Crisis Management Planning for Specific Scenarios:  Developing tailored crisis management plans for a diverse range of scenarios, including natural disasters, cyber-attacks, data breaches, supply chain disruptions, and public health emergencies.
• Crisis Communication Plan: Creating effective communication plans, ensuring clear, accurate, and timely communication with internal and external stakeholders before, during, and after a crisis.
• Monitoring and Intelligence Gathering: Implementing systems for continuous monitoring and intelligence gathering related to potential crisis scenarios. This service helps in early detection of threats and enables organizations to initiate their crisis response plans promptly.
• Training and Competence Development: Offering tailored training programs to enhance the crisis management competencies of staff at all levels, ensuring they understand their roles and responsibilities.
• Simulation Exercises and Drills: Conducting simulation exercises and drills to test the effectiveness of the crisis management system, making adjustments based on lessons learned to strengthen readiness.
  

  Response

• Emergency Operations Center (EOC): Assisting in the design and operation of an EOC, facilitating coordinated response and recovery efforts.
• Monitoring System: Enhancing monitoring during a crisis involves improving real-time data collection and analysis, utilizing advanced technologies and expertise, and increasing communication between stakeholders. This approach mitigates impacts and improving decision-making.
  

  Recovery

• Post-Incident Review and Report: Comprehensive post-incident review services to analyze the effectiveness of the crisis response. This involves evaluating what worked well, identifying areas for improvement, and learning lessons that can be integrated into future planning.
• Recovery planning services focus on restoring operations to pre-crisis levels, addressing stakeholder concerns, and implementing strategies to mitigate the impact of similar incidents in the future.